FAQs

Frequently Asked Questions

•    •

Application Questions

  • What documents do I need to submit with my application?

    Providing the correct documents with your application greatly speeds up the process. Please include the following:

    • Recent pay stubs
    • Photo ID
    • A copy of any military orders (if applicable)
    • Documents supporting other sources of income including Social Security, Disability, Child Support, etc.
    • Copies of any satisfied court judgments which may still appear on your credit
    • 2 years tax returns (self-employed only)
    • Social Security Card
  • What kind of credit history do I need to qualify?

    While credit standards vary by property and by owner, some general credit guidelines are:

    • Credit score of 650+ for each applicant when applying for an apartment
    • Credit score of 700+ for each applicant when applying for a home
    • If you have "dings" on your credit, recent trends should indicate an improvement
    • Credit problems which may be an issue include unpaid rents, unpaid NSF checks, unpaid utility bills, and outstanding child support payments.
    • Credit problems which are considered less serious include medical bills, student loans, and problems from the distant past.
    • All bankruptcies must be discharged.

  • Does my application take the property off the market?

    No. Until your application is approved, all offers to rent will be considered. However, once you are approved and a deposit is paid for the property, the property is then taken off the market.

  • We are married. Do we need still need to submit separate applications?

    Yes. All persons 18 years old and older must submit a separate application regardless of marital status.

  • How can I obtain a copy of my credit report?

    All applicants are entitled to receive a copy of their credit report. Once you have paid the application fee and we have processed your application, you may request a copy of it at any time. You may only obtain a copy of your own credit report.

  • Do you take Co-signers?

    Yes. In certain circumstances we do accept Co-signers (Guarantor). Please refer to our selection criteria guide to determine when a guarantor will be accepted.

  • I'm self-employed. What do I need to provide with my application?

    If you are self-employed you will need to provide tax returns for the past 2 years, and 6 months of bank statements.

  • What do I need to do after I'm approved?

    Once you are approved, we'll contact you to arrange to receive your Security Deposit (which reserves the property) and to schedule a lease signing and move-in conference. You will also need to begin move-in preparations.

Small House Model With Coins — Whittier, CA — MAP Property Management

Dollars & Cents

  • Is the $45 NON-REFUNDABLE Application Fee per Applicant or per Property?

    All applicants 18 and over must submit an application and pay the $45 application fee. The application fee is not refundable.

  • Do you take credit cards?

    We accept credit cards for online rent payments along with applications fees. However, the first month's rent and security deposit need to be paid by a cashier's check or money order.

  • What are my total move-in costs?

    Your move-in costs will typically consist of: 

    • Application Fees 
    • First month's rent 
    • Your security deposit 
    • Any applicable pet fees/deposits 
  • Is the Security Deposit refundable?

    Yes -- provided that the property is left in satisfactory condition at move-out. We will send a guide on how to maximize the return of your deposit. Most residents receive 100% of their deposit back at move-out.

  • Are utilities included in the price of the rent?

    Please refer to the ad on our Listings Tab for specifics as each property is different. 

About the Property

  • How do I see inside a property that I'm interested in?

    First, view the property you’re interested in on our listings page. It has all the available information you need including our requirements, amenities, photos, an interactive 360 tour, and a floor plan to give you the best idea of what the property has to offer. Once you’re interested, apply online and once you’re pre-approved, we will schedule an in-person tour of the property. Applications are good for 30 days and can be used for all our vacancies.

  • Is Renter’s Insurance provided?

    While the property itself is insured against fire, flood, storms, etc. your personal belongings are not. We require all our residents to obtain renters insurance from their local agent. We can provide you with agent information to assist you.

  • Which Appliances are included?

    Appliances vary by property. Most appliances that are provided are provided as a "Courtesy Item" and are not warrantied for replacement. Check the on-line listings for details on a specific property.

Pets

  • Do you accept pets?

    Because each property and each property owner are different, the best answer we can give is "it depends". In a few properties no pets are allowed while in most, pets are allowed subject to the owner's approval. Due to insurance restrictions, we cannot accept the following breeds of dogs: Chow, Rottweiler, Pit Bull, German Shephard, Doberman Pinscher, or any close relatives. Pet policies are strictly enforced.

  • Do pets cost extra?

    All pets will require a pet application, additional deposits, pet rent, & pet photo.

  • How many pets are allowed?

    In most cases no more than 1 small pet is permitted in each property.

  • What happens if I don't disclose a pet?

    Not disclosing a current or future pet at the time of the lease produces expensive and severe consequences. When a non-disclosed pet is discovered (and it always is) it voids the lease and may cause the forfeiture of your entire security deposit. It is critical that all pets obtain prior approval.

Need help? Call our team at (562) 945-3404

Share by: